ANYONE DEALING MUCH WITH CONNECTICUT SHOTGUN/GALAZANS? I have used them for occasional repairs and a few specialty items in the past. I always had a nice chat with Lou and a time or two saw Tony at gunshows and he was fun to chat with also.
I contacted them last week and again this week regarding a problem with another Winchester 21, wanting to send it to them for repair. Now they have a convoluted system of sending the would-be customer a RETURN MERCHANDISE AUTHORIZATION (RMA), which is supposed to be filled out before sending an item to them for any reason, whether it is a return or not. No personal contact with anyone anymore. What is going on?
So it looks like I need another source for Model 21 repairs. I have another one out with Philip Crenweldge in Texas. He has had that one for a month and a half with not a word from him (although I think he is an excellent trigger guy). Any ideas would be appreciated. Thanks, Gil
