rrrgcy, I think you may have misunderstood my comment.

It wasn't meant to be a put down of customers who expect to get what they paid for. It was more along the lines of even the best retailers have a bad day and make a mistake now and then. And when they do, they have to live with it forever. I spent over 30 years working with retailers. Mostly but not exclusively, owner operated specialty retail. The way most better gun stores are owner operated. Just sayin'....not for me.

The world cries out for such: he is needed & needed badly- the man who can carry a message to Garcia