I purchased a new RBL 12 gauge in December,2011 and shot it all winter. In April it developed a small crack in the wrist. Kamil said to send it back and then called to say that they did not think a repair would hold and said they wanted to replace the stock. Six weeks later the RBL is back home with a new stock with upgraded wood all at no charge. Absolutely first class customer service, now the only question is which CSMC model to buy next!