That "something" was guns....just what it was designed to carry. Not like it was used to ship herring. Big storm in a teacup I'd say. The buyer ended up reconfiguring the interior of the case so all the unsubstantiated claims about damage make me very suspicious. Buyer prolly just ticked off cause seller's initial response to shipping via CA was not what the buyer wanted. Buyer also prolly didn't expect a $97 duty fee on a couple hundred dollar case. Interesting how a bunch of others piled on yet they had no bad dealings with seller.