Personnally, I don't care what the purchaser said to the seller but for the seller to sell the case, accept the money and then use that case to send guns to someone else and then expect the case to be properly packed and sent on its way is rediculous and I don't care what the seller thinks is correct legally. I would have been pi$$ed off too and the 'customer from hell'. I only deal with reputable individuals and in this case (pun intended), its open and shut. -Dick