NO complaints in 36 months to the Better Business Bureau but the same complaints repeated here twice in the last several months. Contradictory experiences with Mr. Orlen? Sure sounds like it. So a series of unanswered emails and stalling phone calls produces the exasperation which leads to poisoning the well here but no other action. You guys are killing a man with kindness. Maybe if Andy W. had found the police at his door sooner he wouldn't have had the option of pursuing self-destruction quite so successfully. Time to take the gloves off and let the chips fall where they may.