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Joined: May 2006
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I'm willing to give Tony a chance. If things don't work out, he said he would take care of me.


-Shoot Straight, IM
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Too bad Tony hasn't sent an equivalent mass-mailing to all of his RBL Customers to explain in more detail(like his letter to IM) his thoughts, frustrations, technical hurdles, and his passion for quality...
IMHO it would have defused a whole bunch of grumbling...

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Originally Posted By: Doug Waterman
Too bad Tony hasn't sent an equivalent mass-mailing to all of his RBL Customers to explain in more detail(like his letter to IM) his thoughts, frustrations, technical hurdles, and his passion for quality...
IMHO it would have defused a whole bunch of grumbling...


Yes, it would have. Last one was in May.

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JayCee Offline OP
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One very important "Dale Carnegie" rule:

If you are wrong, admit it quickly and emphatically.

In Mr. Galazan's letter to IM I only see excuses and self praise:
Quote:
The checkering is near perfect. It is done by a laser that is state of the art and was built special for us to use on the RBL. As a matter of fact, it is so good we had the engineer program in inconsistancies so (that it would replicate checkering by hand as it was too uniform.
Definetely not what Chuck saw.

Failing to comply with delivery dates and properly treating waiting customers is not admitted and thusly will not be taken care of. I think he could do better. JMTC

JC(AL)


"...it is always advisable to perceive clearly our ignorance."ť Charles Darwin
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Well, if you think that is bad, I sent a gun off to Goeffroy Gournet to be engraved. It's a year or more out. No firm date, don't call us we'll call you. My DeHaan was ordered 6 months ago, still no sign. RBL? well, you get the picture. But its all part of the deal with a custom/semi-custom gun. waiting, waiting. I know it's hard to wait, but at my house it is wait city! Good thing I have other guns to amuse me.


-Shoot Straight, IM
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IM, The gunmaker's clock has never quite synchronized with the Naval Observatory, has it? If all your other guns had arrived on time that Super might not have snuck home!

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I've been reading these RBL threads for quite awhile, so I guess it's time for me to put in my 2 cents worth. I can't think of too many gun professionals I deal with, be they engravers, stockmakers, checkering, barrel refinishing, or restoration people who are notorious for quick turn around times. If you were to "sub out" an RBL for each of the above operations, you would probably have at least $5,000 in it and it would take 3 to 5 years to complete. I've done a couple of older American doubles from start to finish. One took 3 years, the other nearly 4. Was it worth the waiting? It didn't seem so at the time, but now that they're done, absolutely - partly because I now have something you can't have tomorrow or even next year, no matter how much money you have. If you can't wait, cancel your order, or better yet, go out and buy something else to get your mind off it. When the RBL arrives, return it, sell it, or sell what you bought in the meantime if you like it better.


LCSMITH
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Yeti. You are absolutely right! That Super would have stayed at the gun library!


-Shoot Straight, IM
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JayCee Offline OP
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BF, there is a "slight" difference: the RBLs are not made by a squad of the professionals you mention. They are made by machines.

JC(AL)


"...it is always advisable to perceive clearly our ignorance."ť Charles Darwin
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