Gun - 2nd or 3rd positive for Holland & Holland, allowed me to swing some guns in their NYC arms room despite my looking like a college kid sweatied right off the ball field (Summertime, dressed terribly, visiting and a call-in, walk-in). And custom gunmaker Patrick Holehan of Tucson AZ custom who years ago so friendly and took a lot of time to chat w a newer collector! Last, Gottfried Prechtl of m agnum Mauser actions, after parts, willing to ship spares direct to US (despite some German forms and sum such).
Watch - suunto- shipped malfunctioning after-warranty watch to Sweden/Finland (?) and they sent me a brand new watch as a replacement, no questions asked.
Clothes - Patagonia - replacement warranty free lifetime, sent them a pair of worn out torn up heavy canvas double thick pants bought in 1996 and they replaced it free; did it again six years later, they replaced it again; third time I sent in my pants they kept them and sent me a $45 credit gift card and wrote me -“do not send us clothes again.”
Fish - Most recent, got a wrong part from Mystic Reel Parts for a Penn Senator, despite my having described exactly what I needed and what I already had (they sent me the part I already had). Sent the bad part in and they called me about other stuff I wanted to order. So on phone call w Mystic to refund exchange was told I ordered the wrong part - and told this twice leaving me at fault - after a discussion about THAT and some dickering over what screws to order, was told to look at the diagrams and they hung up on me. Called back asked for the owner’s name but was told “take your business elsewhere” and they hung up on me. Least I got my Cc refund.
Last edited by rrrgcy; 12/06/21 01:11 AM.