Cancelled my RBL last month because I got terminally tired of the lies. I received my refund in four days sans any interest. Fact is, she laughed when I mentioned interest. I ordered my gun PIF on 11.12.05 and was told I would receive it in the summer. Then, they told me it would ship in the fall. In the fall they said before Xmas. After Xmas they said the first of the year. In February they said "spring", which probably meant May. That was enough for me. I salivated for over a year waiting for this "Messiah" gun and finally pulled the plug, not because I didn't want to wait, but because this company was treating me like excrement. It had nothing to do with patience. I thought CSM's arrogance was astounding, and these Galazan cheerleaders who berate us for "whining" and cancelling on principle miss the point entirely. Customer service is a rare, if not extinct, commodity in the US. The attitude of CSM was "who cares if you cancel, there's another buyer waiting in que to replace you". I will never give my business to CSM again because I think they never appreciated my hard-earned $3,100 start with. I was supposed to feel privileged to stand in line for 14 months to buy one of Tony's guns...that's BS! He asked for payment in full, which he got. The least we could expect for our money (investment, actually) was a straight answer. I'm happy for those who stuck it out and got a dividend for their patience. But for some us, standing in line to be treated like anonymous suckers, was simply too demeaning.
