Originally Posted by Stanton Hillis
How picky a warranty department is within any particular company is indicative of their future success, IMO. I'm about to find out how Benchmade Knive's is, on warranty repairs.

Good morning Stan, Happy Holidays.
You’ve got to love a BenchMade knife. Here’s a 9 1/2” folder.

[Linked Image from i.imgur.com]

Does a leatherette beer cozy count as a measurable level of customer care?
I’m betting your going to be fine.

[Linked Image from i.imgur.com]