Originally Posted By: Timothy S
Kutter, are you kidding? You must have been talking to the same guy in a different voice.;) That is simpley amazing.

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No..not kidding at all, True story. I wouldn't doubt it was the same person both times. I was so mad as I hung up the phone I just about destroyed it. I've never had that happen to me anywhere before in person or on the phone. I wrote a long hand letter addressing the situation to the main offices but I received nothing in response.