I've had but one experience with them. I saw a nice prewar European SxS 16ga on their website. Called and got a sales person who went and retrieved the gun. I started to ask my check list of questions about the gun and not even midway down the list, the man interupted me and said that there was no need to go any further. I said why not..and he said because he was going to buy the gun himself. He promptly hung up on me. I called the store back and asked for the dept manager and explained what had just occurred. He told me that while he would talk to the employee about his lack of people skills, he didn't see anything wrong with his transaction as the employee had the right to purchase the gun...Good bye..
