We have all had a bad experience with a business. I own a company and as they say, well s@#t happens, things go wrong and we fix them and move on. What I can say for Cabelas is that they do have a gun department at all. With all the anti-gun agenda in the country I thank them and will not pick at them. Yes they probably screw up from time to time, but it is hard to run a company of their size. I'm not giving them a free pass to underachieve, if there are problems they must address them like any other company. But one day will we be writing this thread about the good old days when Cabelas had a gun department?