Not to be disrespectful to you, John, but I can only take this director's statement to mean: (1) That they knew there was a gun being shipped so they (accidently)(?) dropped it. And he THINKS he heard of another time it happened. Did he happen to mention from what elevation it was (accidently) dropped? (2)They had to supply records for a court case to trace a package, because this is what they are being paid to do and they got upset about it? (3) According to the stories we hear on these boards, this gives them the right to retaliate against ALL people who want to legally ship a gun, by elevating the package on one end to a certain degree so a towmotor can break it in half when it is (accidently)run over/or they can unscrew all the screws that hold the case together, steal the contents, then put the crate back together in a sloppy manner and say that is the way it was shipped originally.....Well, this director has surely put my mind at ease.