I, too, have been buying my gear from Steve Snell since collaring Abby, now 15, over 14 years ago. I have called him from the field to solve a tracking problem and he or an associate guided me through what I needed to know. My hunting partner's Brittany, Snap, the name sake of my youngster, was as deaf as a post. He had contemplated retiring her from the field due to our inability to find her on point and her inability to find us quickly unless she could see us doing calisthenics to attract her attention. She would often hunt beyond the sound of her bell. He didn't want to lose her as we often hunt 50 miles from home, nor did he want to waste a hunting trip looking for her. I suggested rigging her with one of my spare collars. Bingo! We would often find her 200 yards out in rivercane on point holding a woodcock. It extended her hunting career another three seasons. I have hunted with other folks using a different brand and the units didn't have the performance of Garmin's systems with constant signal drops, etc. You get what you pay for... Gil