Physdoc: Had the same thing happened to me a couple of times. Just figured the item wanted to do some sightseeing. Finally did show up.
John
Arrieta
Well, actually the item arrived yesterday, 32 days after being sent 3 day ground advantage. The buyer is happy with it. I learned the following:
When you mail something, two clocks start, 1 gives you two weeks to submit an inquiry via their website, beyond those two weeks, when you enter the tracking
number, you receive the message "An unhandled fault has occurred in this flow
An unhandled fault has occurred while processing the flow. Please contact your system administrator for more information."
Such a helpful error message, eh?
The second clock gives you 60 days after mailing to file a claim.
You can submit a missing mail inquiry, but that requires registering for a free account. I did, submitted the inquiry and 8 days later the package showed up in Chicago,
where it was sent to Dallas, and then back to Chicago. Where it languished for a few days, then was sent on. The missing mail inquiry gives you the option to have
the package sent back to you if it is ever found.