Had the same problem a couple of years ago Lloyd. Couldnt find my sons Hunter Safety number and even though he had a CID it didnt note his Hunter Safety as verified. Computer wouldnt help us. Had to drive down to 6060 Broadway, where I was lucky enough to be the only customer there (a Tuesday afternoon, I recall) and the young warden/agent was very helpful and printed up a new Hunter Safety card for him in a jiffy. Problem solved. Youll have to tell me where you found the link or text number that got you your response. I may need it someday. (Unless I move to Wyoming) Mike P.