If it was not shipped in a hard case inside another box you will NEVER collect the insurance claim. Fedex nor UPS will pay if not packed this way.
I have several claims on going at most times and they will jerk you off to the end. The shipper is the insured not you the receiver.
You should send the gun back to the seller for a refund as it is not acceptable broken that is your recourse. It should be within the 3 day inspection period. if you bought of the internet. If you bought from an auction house formal complaint to the State auction board..
