Most people that don't like Russell boots are the ones that measure or have some bOzo selling Russel boots measure their feet.
I waited for The Vintagers at Sandanona one year to get measured by Ralph Fabricius, the president of Russell.
My boots arrived a couple months later and my experience was the exact same as Ghostriders, the necks were so tight it took 5 minutes of struggling to get them on and then one boot length was good the other was short.The interior had bumps of leather and stitching that caused blisters.
I sent them back a couple times but in the end they sent me back my money.
Disclaimer, I've been a size 10D all my life and stock shoes fit me just fine.