That is not usually the way in customer service. With Macon we get wildly varying assessments
Odd perhaps, but not that unusual. I have seen comments regarding a certain American doublegun maker (and some high-end Italian makers) and a certain gunsmith here in MA that were similarly uneven and difficult to reconcile.
Truth that!
People have good things to say about Wenig, and I tried to use them to restock a SxS side lock shotgun. Same kind of job you see in the Macon photos. Over the phone Wenig quoted me $1800 - $2000; my gun, my wood, they supply the skeleton butt plate. I sent them the gun and wood and once they had both the quote became $3600 and I had to supply the butt plate. I told them to send my gun and wood back, which they did.
I tried to use the Great American Gunstock Company for two guns. The first gun I sent them was an AyA model 117. Took them twice as long as promised, but they did a good job for the money.
http://s295.photobucket.com/user/Kyrie_Ellison/slideshow/Slide%20Shows/AyA%20117?sort=6Next gun I sent them was a very nice Victor Sarasqueta, which I never got back. After over two years trying to get the gun and wood back I finally had to give up and reported the gun stolen.
Feces occur.