Just my observations here but the folks on this thread who most seem to be getting "their panties in a wad" to quote greypartridge, are those who think it's just fine that CSMC didn't deliver as ordered.

khanh, believe I agree with you. You ordered something and they didn't deliver it. When questioned about what they would do to solve that little problem, they said "nothing" making it a slightly larger problem. It would make me less likely to order something from them.

The world cries out for such: he is needed & needed badly- the man who can carry a message to Garcia