Wow. I can not believe a grip cap can cause so much drama. If I was that into a grip cap on a O/U shotgun , I would have already contacted a stocker and have a work order with him to install a nice little engraved grip cap to look at. You got a good deal on your shotgun, my gosh man $200 will not change your lifestyle. If you are that miserable over a grip cap , call Tony.....I am 100% sure he will take his shotgun back. I drink the Kool-Aid and firmly believe CSMC is manufacturing high quality shotguns in most price ranges. I came to the conclusion long ago that the company has it's own version of marketing and customer interaction. I have found CSMC to be quality oriented regarding their products and stand behind them. It is their business model , it seems to be working for them. It is yours and mine decision if we want to support their business. Send the gun back or have a grip cap installed.