The bunch at Galazan/CSMC, including Tony Galazan, put me off many years ago at the big Las Vegas show.
Not much was going on at their table, and I was ready w/ cash in my jeans to order one of their M21s. They couldn't be bothered with me, I had to work to get them to show me a gun, got the clear impression my business did not matter to them.
Not far away was Don Criswell, who got my business on a nice gun.
I'd like to believe that CSMC is the second coming of the American gun making business, but my experience and some of these more recent tales lead me to believe otherwise. Don't believe this zebra will change his stripes; I hope I am wrong.
If you walked up to their table and approached whoever, be it Lou, Tony, or whoever, and said, "hello, I'm Joe Blow, how are you guys today? I'm interested in ordering one of your 21's, what do I need to do?" or anything near that, and they ignored you, (which I doubt), then you are right to blow them off on a public forum. Otherwise, tell us how they treated you so rudely.
Sometimes, a dealer can appear unconcerned when you're standing at their table with your hands in your pockets, staring at their guns, expecting them to read your mind.
Sometimes you really do have to step up to the plate and let someone know you are a buyer and not a tire-kicker. I've found waving hundred-dollar bills in the air works wonders.
Not judging, just saying.
JR