Mike,

I knowingly signed up for a non premium transaction to service a broken utility gun. Had this been for a mint model 21 which I needed restocked the story you tell would be of greater significance. Fact is, I could have purchased a new Browning 425 for clays and been better off at this date in time.

My post originated to relate my story of one of the worst customer service experiences I've ever been involved with. I choose to share with individuals that share in common a love for a hobby that the company I've been dealing with "services".

That is all.