I ordered hand tools at least 8 months ago, luckily my card has not been billed. I have called and emailed to no avail. The last time I ordered tools it took a long time so I tried to order long before my tools were worn out. Well, they're getting worn out, now what.....

Dennis, as far as I know, there is no other option. I have been seriously considering contacting a carbide tooling company and having my own tools made up. I only use the hand tools though. If I do it, I'll let you know......