To the seller: you made a mistake sending the case to Calf. to solve your problem ...... AND trying to lay off the mistake on the buyer in public. Is a CFH anyone who doesn't like what you do? I've looked at your site a few times and would have considered doing business with you ...... Now it would have to be a "must have" item for me to consider it. BTW I think you owe him the cost of the keys and lock repair.
To the buyer: When you were told that the case went to Calif. Why didn't you tell the seller not to bother sending it to you ..... it was a deal breaker. I think you didn't because you still thought it was worth the money ..... By letting him send it to you ..... and accepting the shipment when it arrived you took some of the risk.

Al