For heaven sakes! Why didn't the buyer take pictures of his damaged case to prove his point! Why didn't the seller have pictures of what is was selling to defend himself in the event a problem like this occurs. I really don't care how busy the buyer may have been, if the condition of the case was an issue, why did you wait 3mos (I think that is what you said) to air the problem now? Besides, now it is all repaired, how can we know what it was when it arrived. How can the seller know how it was when it left Calif., without pictures? I am not defending anyone, but there has sure been some serious mistakes made in this whole transaction, at least IMHO. This is a mess that I hope both parties recognize their mistakes over.