I bought a case of 20 bore shells from Polywad couple years ago. There were two to four shells in every box that were empty of lead pellets. Powder and wad in all them, no lead shot. Boxes were full of loose lead.

I called Jay, he listened, took my information, thanked me for the call and never got back about anything. I wouldn't hold your breath they will do anything right by you. Still have the case and they will sell cheap if someone is interested.