I'm "that guy' with the 'beef' and unfortunately things have not been sorted out with Mr. Orlen.
By way of review for anyone interested, 25 months ago I sent Mr. Orlen a set of Smith Ideal Grade barrels for chamber, choke and rustblue work. I enclosed a check for full payment plus shipping/ins. Having had great work done by Mr. Orlen prior and quickly, after 3 months without the barrels I called and was assured that all was done except the bluing and that would be done soon and barrels shipped in 2 weeks. One more call confirmed the same response. My check was cashed within 1 month of receipt and 5 Certified Mail letters with signed Return Receipts to Mr. Orlen resulted in no communication of any sort.
Earlier this year I filed a complaint with the Better Business Bureau hoping for some sort of response - the BBB contacted Mr. Orlen 3 times and he chose not to respond to any of their inquiries. I then contacted the MA AG's Office to determine the procedure for filing in Small Claims court - the process would require the retention of an attorney since I do not reside near MA and could not appear for court proceedings. The cost to do that would eventually result in more than the barrels are worth.
I reluctantly post this - I despise the airing of 'dirty laundry' that is so prevelant on the internet, but I note that a previous complaint by a well known engraver on this board, resulted in the return of his barrels from Mr. Orlen. Since I have no other economically feasible recourse, I've elected to post here in answer to the question of whether the issue was resolved.
Perhaps someone in the Amherst area would stop by and pick my barrels up for me? If so, pm me and I'll give you the serial number and happily pay the shipping plus your gas expenses.
