That's exactly right. They ran me off several years ago with an attempt to double close me on an advertised gun, but that's another story. I do understand them not wanting to act as unpaid consultants, however... it's a well known fact that only the first sale is made in the showroom - all others are made in the service department.
Contrast a recent purchase of a set of barrels I made from duPont Krieghoff. I was treated as if I was buying the most expensive gun in the place. Simply outstanding service in every respect. Guess where I'll buy that Super Scroll K-80 someday?
