My experiences with Galazan have generally been positive. The exceptions were the lines of BS they continued to feed me while I was waiting for my two RBL's. Other than that, OK to very good.
Their "no return" policy may only apply to closeout items, but I don't know. I do know that when I wanted to buy one of their closeout Rizzini barrels for what I thought then was a lot of money for a barrel set, they couldn't tell me whether it would likely fit my gun, wouldn't put a mic on it to give me some basic dimensions, and wouldn't give me the option to return it (unmolested) if it could not be fitted to my gun. So rather than take a $1500 chance, I just didn't buy the barrels from them.