A good customer and friend once told me "this is supposed to be fun, if it stops being fun, I will find something else to do." That just hit home with me.

I've called CSMC twice and received polite and courteous correspondance. At the recent DSC show, the CSMC booth was manned by a late 30's looking guy who seemed irritated by my precense there, like I had intereupted his social agenda. Went down to Holland's booth to buy a hat, and received all the attention I wanted, nothing more, nothing less. The sign of exemplary customer service. I do beleive it is a skilled position and very important.

Now let me think.....who's name would you say carries more prestigue??