This comment is NOT about this particular situation! Just commenting in general.

BATFE is notorious about issuing opinions and opinion letters that completely contradict each other.

I have purchases/sold/sent for service at least 50 guns in the last ten years. the common denominator when it comes to dealing with FFL's is that most of them don't know and understand the law's under which they operate.

As business owners you are free to run your business' as you see fit. But just because you are business owners does not mean you know the law better than your customers.

Mike