Update:

Sent a letter and photos to Galazan last night at approximately 7pm PST. When I logged on this morning at approximately 7am PST I opened an email from Galazan stating: "We will send you out another one today."

Unbelievably fast response. If the next pad is good I will still wonder how they had two (2) bad pads in stock but impress- ed with how quickly they handle customer problems.

Fox SXS