If you are not sure of what the situation is, you shouldn't be sharing your experience by email either. A dealer sent me a gun that was not quite right. I contacted him to return it because (as I told him) I did not feel it was ethical to negotiate price with the gun in my hand. He asked what kind of negotiation I would consider had I thought it ethical. I said about a $175 negotiation would be about what I would pursue. He said he would send me a check and appreciated my candor. So, he sent me a bad gun and we reached an agreement. Had we not reached an agreement and he refused to take the gun back, I would feel comfortable discussing the transaction on the internet, naming him in the process. So should you, now that you have mentioned the general negative aspects of the transaction.