It is true that this is just one deal and may not be indicative of how the dealer usually operates but it is the one you had with him. You should describe factually what happened and let us decide. Personally, I would believe you and I doubt you are wrong. If another thread on this guy came up then I would never do any business with him. I imagine if you bring his name to our attention there might be others here who have had similar or opposite experiences and we would all benefit. Even the dealer would realize eventually that his reputation is based on his last deal in many cases and may shape up.