I hesitate to post this but I really don't know what to do next.
A while back...quite a while back...after a discussion concerning work to be done and price I sent several guns (including a graded Lefever sideplate 16 and a Fox B grade 12) to a well-known gunsmith for some work. Payment-in-full was sent along with the guns. Previously, I had always received fast, responsive service and therefore did not inquire or even ask about turn around time. I just assumed it would be reasonable. Some time (months) later I called for a progress report an was told they were all ready or nearly ready to be shipped back to me, which was fine. Nothing happened, more time passed, and I called again...and once again received similar assurances.
To make a long story short, now, after numerous unreturned phone messages, emails, faxes, and postal mail (including a certified letter) this individual has become totally non-responsive. After this amount of time I'm less concerned with losing my payment than I am getting my guns back.
At this point, I really don't know what to do. It's too far away to go knock on his door. None of the options I can think of to escalate this are appealing to me, but I may not have an option?
Any ideas? I would REALLY appreciate any helpful suggestions.
Bill
First suggestion is to reveal the name of the gunsmith who is ignoring you.
What are you afraid of?
Second is that you shouldn't have paid him in advance without a turnaround time estimate.
Your time and length of waits are pretty vague.
If you are not willing to post his name, why waste our time with a post like this?
Best wishes for a speedy resolve.
Was your previous, fast service with this same person? Another vague detail.