I hesitated to chime in on this, but what the heck.

I can understand Johns point of view. At the same time I concur with the sentiment reflects a failure to live with an unfortunate reality of retail. A reality that frustrates John and I can understand why, especially in this world of emails and phone calls that can absorb a good bit of time.

I can accept it bothers John and not take offence at his bother. I doubt it does him much good to let it get to him. Further I can see why some interpret his remarks as attacks. I do not feel attacked

This is one of those topics that hits nerves as it has before.

I have done business with John and been happy with the transaction. If he has something I need, I will again.

Michael Dittamo
Topeka, KS