I'd call them,,1-860-296-7441

I know Email is the way most things are done now,,but 3 months and now no response,,,,,

I've only ever had one experience with them and that was too many years ago to count,, maybe.
But a friend had a long drawn out experiance with a special order 38wcf SAA from them not long ago.
Ended up with what he ordered, but 'never again' were his words with a few colorful points applied.