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Forums10
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Apr 29th, 2024
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Joined: Mar 2006
Posts: 1,935
Sidelock
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Sidelock
Joined: Mar 2006
Posts: 1,935 |
My brother in law is filthy rich. He has several ranches...went in to inquire on a new John Deere tractor for using around one of the ranches. He was wearing khaki shorts and a t shirt with a college name on it. He said he asked a few questions and the 'salesman' couldn't bring himself to even take his boots off his desk while he answered them. When he pulled out his checkbook and asked 'who do I make this out to?' for an $80,000 tractor he suddenly got a lot more attention....
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Joined: Oct 2003
Posts: 642 Likes: 6
Sidelock
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Sidelock
Joined: Oct 2003
Posts: 642 Likes: 6 |
I've just had an experience with a maker of fine modern rifles, one of which I happened to purchase before I'd had any experience with the shop.
I like the gun a lot, but after two conversations asking for basic repair service (ok, the bolt handle just fell off) where I was polite, neutral, and anything but demanding, I've concluded the maker is an absolute jerk. His first instincts were to be really nasty when there was no call for it, and I hadn't prompted it. As a result, this is the last NULA I'll ever buy.
I can sympathize with both John and his tire kickers. But I also see the points of those calling for better online gun descriptions if sellers don't want to entertain a lot of niggly questions from buyers or inquirers. I've decribed my friend who is much more a shopper than a buyer. But many of us already have enough variety of guns that if we are to buy any more, they really need to be something special and unique to us. That takes a lot of questions.
Best to all in their transactions,
GG
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Joined: Jan 2002
Posts: 13,180 Likes: 1161
Sidelock
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Sidelock
Joined: Jan 2002
Posts: 13,180 Likes: 1161 |
Frankly, I don't blame him for being put off by the tire kicker customer. It seems to me that the replies to John's little vent has taken a wrong turn. I have no reason to believe that John is not a knowledgeable and honest gun dealer. I also don't blame him for being"put off" by the type of potential customers he described. Where I think John went wrong was in venting his displeasure. I worked in retail as a youngster and a young man, in my Dad's store, so I am not totally out of touch with reality. I know how irritating some customers can be. My Dad did, too, but taught me to keep it to myself and do all possible to have the customer leave happy. If I had done anything to alienate potential customers he would have dressed me down, and rightly so. Being put off and irritated about jerks who question him is one thing ............... ranting about it to his customer base is another, and a big error in judgement, IMO. Best wishes, John, I sincerely mean that. SRH
Last edited by Stan; 08/13/15 05:10 PM. Reason: Left a word out
May God bless America and those who defend her.
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Joined: Mar 2011
Posts: 4,085 Likes: 478
Sidelock
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Sidelock
Joined: Mar 2011
Posts: 4,085 Likes: 478 |
My late father-in-law had a tough time with some clients. He was complaining about them to his dad with whom he worked. "Jim, if you can't do business with the sonsabitches just who are you going to be doing business with?"
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Joined: Mar 2011
Posts: 2,983 Likes: 106
Sidelock
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Sidelock
Joined: Mar 2011
Posts: 2,983 Likes: 106 |
I hear you Stan, but a couple things to note. Firstly, I don't think the members of this forum are John's entire customer base. When I purchased a gun from him, I wasn't even a member of this illustrious forum. Secondly, in a deal like this, we will never find that 100% of the pop'l will agree. Many people here likely don't like what John had to say, some of which are tire kickers themselves. Others do agree with John. This forum is diverse and there are members here who like to argue and disagree just for the sake of being argumentative. For example, if I were to say 'Boy, it's a beautiful day, not a cloud in the sky and I really like that', others would say, 'yeah, but I wish there were some white puffies, cumulus clouds they are prettier' and another would say, 'you dumbass, it's getting ready to storm, there's a tornado coming and I like shitty weather'. Catch my drift, John was just giving us a taste of what he has to go through with all the bullshit that goes along with any job. I for one will buy from John again, esp if he has a rare gun i can't get elsewhere and so would you. This venting, I dare to say, has hurt John naught.
Socialism is almost the worst.
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Joined: Jun 2002
Posts: 9,350
Sidelock
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Sidelock
Joined: Jun 2002
Posts: 9,350 |
Doublegun is where we talk about what we do and how we feel about what we do, as we do in every other place: over the fence with a neighbour, at the Legion or service club, at dinner or in a blind.
An opinion of professional lookers, benign in intent and not meant to offend, on a board of gunners, buyers, sellers, collectors, became a course in salesmanship and unwarranted criticism of John Boyd.
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Joined: Mar 2005
Posts: 5,021
Sidelock
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Sidelock
Joined: Mar 2005
Posts: 5,021 |
So John got a little pissed off, .......doesn't everybody?
A lawyer friend of mine who is the son of a lawyer and is filthy rich goes to Walmart to buy a rifle. I got a little pissed off at him. But people said its his money. I still get pissed when I see him. And I still think I'm right. Spend your money at a gunshop because those are the people who need supporting. And when it breaks are you going to take it Walmart to have it fixed? No, you're going to take it to a gunshop like John's and have it fixed, well what happens if John is no longer in business?
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Joined: Feb 2007
Posts: 146 Likes: 11
Sidelock
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Sidelock
Joined: Feb 2007
Posts: 146 Likes: 11 |
It is obvious from his post that "customer profiling" is not working out very well for the dealer in Houston and his "friends."
I am in agreement with Stan.
Last edited by NCTarheel; 08/13/15 09:14 AM.
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Joined: Jan 2010
Posts: 1,373 Likes: 6
Sidelock
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Sidelock
Joined: Jan 2010
Posts: 1,373 Likes: 6 |
This problem is not limited to retail. I am in the professional services business, and I would have a few more shotguns in the safe but for a lot of wasted and uncompensated time working on engagements that were never intended to go anywhere or dealing with folks looking for free advice.
Such a long, long time to be gone, and a short time to be there.
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Joined: Jan 2002
Posts: 13,180 Likes: 1161
Sidelock
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Sidelock
Joined: Jan 2002
Posts: 13,180 Likes: 1161 |
I hear you Stan, but a couple things to note. Firstly, I don't think the members of this forum are John's entire customer base. When I purchased a gun from him, I wasn't even a member of this illustrious forum. Secondly, in a deal like this, we will never find that 100% of the pop'l will agree. Many people here likely don't like what John had to say, some of which are tire kickers themselves. Others do agree with John. This forum is diverse and there are members here who like to argue and disagree just for the sake of being argumentative. For example, if I were to say 'Boy, it's a beautiful day, not a cloud in the sky and I really like that', others would say, 'yeah, but I wish there were some white puffies, cumulus clouds they are prettier' and another would say, 'you dumbass, it's getting ready to storm, there's a tornado coming and I like shitty weather'. Catch my drift, John was just giving us a taste of what he has to go through with all the bullshit that goes along with any job. I for one will buy from John again, esp if he has a rare gun i can't get elsewhere and so would you. This venting, I dare to say, has hurt John naught. I respect your opinion, buzz, even tho' we disagree on this. I also respect John, who defended his opinion on this as well as anybody could have. All my best, SRH P.S. Please note that I corrected an error in my previous post from earlier this morning. I had inadvertently left out the word "not" in the second sentence, and it totally changed my intended meaning. My apologies to you, John, for my grievous error in grammar. Thanks to Gil for noticing that and bringing it to my attention.
Last edited by Stan; 08/13/15 05:15 PM.
May God bless America and those who defend her.
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