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Forums10
Topics38,506
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Most Online1,344 Apr 29th, 2024
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Joined: May 2008
Posts: 8,158 Likes: 114
Sidelock
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Sidelock
Joined: May 2008
Posts: 8,158 Likes: 114 |
Bill Jaqua's fine operation in Findlay, Ohio- since 1948, still in the family-- MEC loaders, Leupold optics- others have also endorsed these companies in this thread. RWTF
"The field is the touchstone of the man"..
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Joined: Jul 2007
Posts: 369 Likes: 2
Sidelock
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Sidelock
Joined: Jul 2007
Posts: 369 Likes: 2 |
+1 for Luepold as well I would also say Holland & Holland. Even though I'm clearly not in a position to order a new gun from them, both their former NY gunroom manager and the floor salesman in their London showroom went out of their way to take time to talk H&H history, and in the case of the London gunroom, give me a half hour tour of their private museum to further discuss the company history! I'm not sure you can calk it "customer" service as the newest gun of theirs I owned was 130 years old, but it certainly made an impression.... if I ever win the lottery, their firm is my first destination
NRA Patron Life Member
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Joined: Jan 2002
Posts: 419
Sidelock
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Sidelock
Joined: Jan 2002
Posts: 419 |
RCBS seem very good with parts to
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Joined: May 2004
Posts: 2,092 Likes: 13
Sidelock
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Sidelock
Joined: May 2004
Posts: 2,092 Likes: 13 |
RCBS seem very good with parts to They were great with parts but although it was a very sophisticated machine it was always broken and in need of parts.
So many guns, so little time!
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Joined: Jan 2002
Posts: 5,894 Likes: 110
Sidelock
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Sidelock
Joined: Jan 2002
Posts: 5,894 Likes: 110 |
Decades ago I sent my original MEC loader that I'd worn the threads out on from changing dies back to them. I'm pretty sure they sent a new loader screwed to my baseplate back to me. It is still my 20-gauge loader.
The work Lou at CSMC did for me on my RBL-12 issue was way above what anyone could expect.
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Joined: Nov 2019
Posts: 104 Likes: 7
Sidelock
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Sidelock
Joined: Nov 2019
Posts: 104 Likes: 7 |
I traded my 26” barrel Citori Lightning for a Ruger Red Lable Sporting Clays in 1994. Over the years till recently, that Ruger served me well as my main waterfowl gun. I usually hunt out of a custom duck boat I built myself. My boat has built-in gun racks and one day I set my gun in the rack uncased and upside down. The boat ride back to the ramp was pretty rough. I was bummed when I found my vent rib was dented between rib supports.
By this time the Red Label had been out of production for years but I sent it back to the factory with a letter stating it was totally my fault, and that I’d gladly pay if they could fix it. I included my phone number and email address but weeks went by without a word. I was just getting ready to call and make sure they received it when I received a package in the mail. Inside was my shotgun with a short note saying they went through my gun and brought it back up to spec.
Well, they didn’t just replace the rib, they gave me brand new barrels, they also replaced every single part except the stock, forend, receiver and forend metal. Everything else, all internal parts, lever, trigger, trigger guard, all was brand new. No charge!
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2 members like this:
Stanton Hillis, BrentD, Prof |
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Joined: Feb 2009
Posts: 1,568 Likes: 100
Sidelock
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Sidelock
Joined: Feb 2009
Posts: 1,568 Likes: 100 |
How picky a warranty department is within any particular company is indicative of their future success, IMO. I'm about to find out how Benchmade Knive's is, on warranty repairs. Good morning Stan, Happy Holidays. You’ve got to love a BenchMade knife. Here’s a 9 1/2” folder. Does a leatherette beer cozy count as a measurable level of customer care? I’m betting your going to be fine.
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1 member likes this:
Stanton Hillis |
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Joined: Jan 2006
Posts: 15,456 Likes: 86
Sidelock
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Sidelock
Joined: Jan 2006
Posts: 15,456 Likes: 86 |
Nothing to love about a plastic handled knife bOb....
Leupold and Swarovski have always went above and beyond....last dealing I had was with Schmidt and Bender I sent in a scope to have the top turret changed one week later I had it back and was charged a reasonable price.
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Joined: Jan 2004
Posts: 6,738 Likes: 430
Sidelock
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Sidelock
Joined: Jan 2004
Posts: 6,738 Likes: 430 |
The number of people that speak to Leopold's wonderful service from first-hand experience makes me strongly concerned about the quality of their scopes in the first place.
_________ BrentD, (Professor - just for Stan)
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