My worst was with a guy whose initials were SLY in Missouri. I should have had a clue. After sending him good funds for a nice Hammergun and instructions to break it down and wrap it, he sent it full length in a flimsy box with a moderate amount of rolled up newspaper and two empty Coke cans (Seriously). Needless to say it was broken in the wrist. After several calls and e mails
to him he finally answered after a week to tell me the three day inspection had expired.